Shipping policy

SHIPPING TO AUSTRALIA


All prices quoted below are in Australian Dollars (AUD$). All orders are shipped within 48 hours on business days.

Delivery method Estimated delivery time Delivery cost
Standard 3 - 5 business days FREE on orders over $100
$10 for orders under $100
Express 1 - 2 business days $15.00

 

Current Australia Post Delivery Status -

There are delivery delays in the network, these delays can be up to a few days, particularly to regional and rural communities, and mean that:

  • The delivery time for Victoria may increase by up to four days
  • The delivery time for Perth and Brisbane may increase by up to five days
  • The delivery time for North Queensland may increase by up to seven days
  • The delivery times for Tasmania may increase by three days
  • Next Day Express Post Services into regional and rural communities may not be able to be maintained

 

What Australia Post are doing

 

  • Moving more parcels through the road network (to accommodate domestic flight restrictions)
  • Exploring all available transport alternatives and options, and working with the Australian Government, to minimise impacts for customers
  • Use the following tracking tool to keep up to date with estimated delivery times, plus keep your eye on your inbox with updates from our delivery partners.

 

 

SHIPPING TO NEW ZEALAND

All prices quoted below are in Australian Dollars (AUD$). All orders are shipped within 48 hours on business days.

Delivery method Estimated delivery time Delivery cost
Standard 3 - 7 business days Flate Rate $15

 

Please note that Urban Ethos is not liable for any freight charges, international duties or taxes incurred by delivery, refused shipment or unclaimed goods.